Detail page

• Search & Filter

  You can search and filter the tickets by using the search bar and filter options.

• Add Ticket

  You can add a new ticket by clicking on the add button. This will open a modal where you can add the details of the ticket.

• Ticket Details

  You can see the details of the ticket in the detail page. You can also see the Notes and Files of the ticket.

• Details page Functionality

  Details page has the following functionality:

  • Reply to ticket

    You can reply to the ticket . Type your reply in the text area and click on the send button.

  • Add Note

    You can add a note to the ticket. Click on the add note button and type your note in the text area.

  • CLose a ticket

    Only admin & employee can close a ticket. Click on the close button to close the ticket.