Detail pageThis is the detail page of the ticket. Here you can see the details of the ticket.
Search & FilterYou can search and filter the tickets by using the search bar and filter options.
Add TicketYou can add a new ticket by clicking on the add button. This will open a modal where you can add the details of the ticket.
Ticket DetailsYou can see the details of the ticket in the detail page. You can also see the Notes and Files of the ticket.
Details page FunctionalityDetails page has the following functionality:
Reply to ticketYou can reply to the ticket . Type your reply in the text area and click on the send button.
Add NoteYou can add a note to the ticket. Click on the add note button and type your note in the text area.
CLose a ticketOnly admin & employee can close a ticket. Click on the close button to close the ticket.